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blackgod145's avatar
blackgod145
New Contributor
7 years ago

Consistent lag?

I bought the cox internet package about 7 months ago and it worked fine untill recently I constantly get lag on my ps4 and the internet is slow on my laptop i have a arris TG1682G modem/router that i rent from cox

2 Replies

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Blackgod145 Please email your full address and the primary name of the account holder to cox.Help@cox.com, so we can check signal levels. Cox support moderator
    • blackgod145's avatar
      blackgod145
      New Contributor

      The speeds dont seem to be the problem as i get good upload and download and my ping is always under 70 but its like my game cant pinpoint were i am and its super jittery