Forum Discussion

Dawnie's avatar
Dawnie
New Contributor
3 months ago

Come on now…

4 days with on going or spuratic outages. I expect the outage every so often but not this many days in a row. I think you Chandler AZ customers deserve more info than a text telling us the obvious “we noticed your service blah, blah”!

 

2 Replies

  • Hi, Dawnie. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.

  • RayDoucetJr's avatar
    RayDoucetJr
    New Contributor II

    Dawnie, take comfort in the fact that Chandler AZ is but one city in a brotherhood of MANY that deserves way more than they're getting. Duson LA here, a quarantined cox zone of internet half services just outside the city of Lafayette LA. We share your pain!