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I have multiple business accounts with COX. Never do more than a 3 year contract with any of my vendors because business and technology constantly change. When I set up one of my accounts the sales...
Forum Discussion
Hi Rick, it sounds like we haven't provided you with the level of customer service for which we want to be known. I'm so sorry for the aggravation this has caused and the way this has impacted your other accounts! I value your business and I want to ensure we resolve this to your satisfaction. Since my team doesn't handle Cox Business accounts, we partner with a Cox Business team for situations like this. Please email this post to Cox.Help@cox.com along with your name, the best number where you can be reached, the name of the business, and the address of the business account that recently closed. This is my team's email address, and we will forward it to the correct Cox Business team requesting that a team member call you. I'm sure we can work together to find an acceptable solution. -Becky, Cox Support Forums Moderator
