Forum Discussion

rcruse84's avatar
rcruse84
New Contributor
7 years ago

Changing address on my profile

I moved to a new address and followed the online instructions with taking my equipment from the old address to the new.  My COX online account still lists the old address.  After messaging the LIVE CHAT for over 20 min, and then followed by a 30+ min phone call, no one could help or update my address on my profile online.  Help!!!

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    7 years ago
    @Rcruse84

    We can help please email your full name, address, and former address to cox.Help@cox.com.

    Cox Moderator