If your modem is offline, the APP cannot reboot the modem because the modem has to be online to get the signal to reboot!
Understood. That sort of becomes a senseless cycle then, right? If your modem is flashing yellow and not receiving signal, then what is the point of sending a reboot signal? Why restart? Why does cox offer that?
There can be times when the modem is receiving signal but can't send signal to sync up with Cox. So it is able to receive the reset signal even when offline.
Because the app doesn't know the modem is offline, since you are on cellular data.
