Can't report/see outages, what's up?
Another Cox outage here, (Norther VA customer) but when I login, the website is not taking outage reports or showing status. Instead there's just a static page with "We are doing all that we can to r...
Forum Discussion
Hello Dlarkin-Dc,
I am truly sorry to hear that you are experiencing an interruption in your service and are not able to see an update. I always recommend going to www.cox.com/residential/support/outages.html or through the Cox App for outage updates. You can also email my team at cox.help@cox.com with your name, address, and a link to this thread, and we will be happy to check on any outage updates for you.
Tiffany R.
Social Media Support Specialist
Apple Devices - itunes.apple.com/.../id415894489
Android Devices - play.google.com/.../details
I am truly sorry to hear that you are experiencing an interruption in your service and are not able to see an update. I always recommend going to www.cox.com/residential/support/outages.html or through the Cox App for outage updates. You can also email my team at cox.help@cox.com with your name, address, and a link to this thread, and we will be happy to check on any outage updates for you.
Tiffany R.
Social Media Support Specialist
Apple Devices - itunes.apple.com/.../id415894489
Android Devices - play.google.com/.../details
