Forum Discussion

Vtwin's avatar
Vtwin
New Contributor
8 years ago

Cannot send email via Outlook - Constantly asks for password to send

I have 5 email accounts I use for various segregated purposes. I use Microsoft Outlook with IMAP/SMTP to retrieve/send mail. All my accounts are set up exactly the same way (with the exception of t...
Becky's avatar
Becky
Moderator
8 years ago
Hi Keg55,

Sometimes resetting the password on cox.com and storing the new password in Outlook (or your email software of choice) will fix the issue with the user name and password pop-up box. It really depends on what is causing the problem. Also, there are instances when the password must be reset to something brand new; something that has not previously been used as a password.