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NoahOnCox's avatar
NoahOnCox
New Contributor
5 years ago

Cannot receive emails on my computer any longer. Still trying to figure out. Did the port settings change? Did Cox go web mail only?

Last week, 9/24/2020, my Windows Live Mail won't connect to COX to get emails. I checked Cox and I'm unsure if they changed port settings. I believe I have the correct setting now of 465. I even upda...
NoahOnCox's avatar
NoahOnCox
New Contributor
5 years ago

Sorry my internet has been down this morning too. I have Windows Live Mail 2011. My system came with Windows 7 but has upgraded to Windows 10. I have been getting COX emails for years now. This just happened last week or so. I did check COX and I changed my outgoing to 465. The inbound is POP3 and is 995. Here is the message I get when trying to get email:

Unable to send or receive messages for the Cox (username) account. An unknown error has occurred.

Server: 'pop.cox.net'
Windows Live Mail Error ID: 0x800C013E
Protocol: POP3
Port: 995
Secure(SSL): Yes

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    Edit your username outta your post.

    Windows 10 had an update last week...at least mine did...so ensure your OS is up-to-date.