Forum Discussion
KScilingo
8 years agoNew Contributor
Ive been using the same *** laptop for 2 years, no other devices. what is going with this, I cant send emails at all, 5 different people have tried to help me. Does anyone in the tech dept know what they are talking about?
- ColleenD8 years agoModeratorKScilingo, Have you recently changed your password to a brand new password you've never used previously? Some customers' passwords may be out of sync between the mail servers and webmail and the invalid attempts are locking users out of the SMTP server. If you haven't already done so, please disconnect your email client, reset your password as Danny suggested previously Then check your settings on your device and reconnect the email.
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