Forum Discussion
DannyS
8 years agoModerator
Hello J Reynolds and hammerva,
Resetting the password is manditory and must be done from our site, not in outlook. Please visit https://www.cox.com/residential/special-offers/secure-email.html and verify your setting, even re-entering the information if the current information appears correct already. Also be sure to clear all outbox folders and once all changes have been made. Login to myemail.cox.net and change your password. Once the password has been changed, please allow 15min for all changes to update and test sending an email at that time.
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