Joybells
4 years agoNew Contributor II
Cannot connect wireless printer
I recently upgraded my Cox modem to the Panoramic model and now I can't get my wireless Canon Pixma MX922 to connect. I have turned everything off and back on. I have uninstalled my printer and re-installed it. I have gone through the steps on my printer to find the access point and hold down the WPS button on the modem and then the printer says that it is connected, but I can't get anything to print. It just says Printer Not Responding. I called Cox and the technician said that they are not trained with printers and that she couldn't help me. I'm not the best tech saavy person, but I sure hope someone can help me.