Forum Discussion

noladog's avatar
noladog
New Contributor
8 months ago

Cannot connect to email

Today I cannot access my email. I login and it keeps going back and forth between logging in and waiting. Goes back and forth endlessly. This happens on 3 browsers I tried. It was working fine this morningi, then all of a sudden, it does not work.

4 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    I'm in webmail now but the arrow in the mail list keeps spinning.  The Refresh icon also does nothing.

    • noladog's avatar
      noladog
      New Contributor

      No. I called Cox Complete Care and they said that they are still migrating customers and are continuing to do so and short temporary interruptions may still occur, They said that they did not have an ETA for completion.

      • Darkatt's avatar
        Darkatt
        Valued Contributor III

        try clearing cached files and cookies, and then go to cox and login then go to email using links instead of a saved url.