Hi Tunes10590, a "local network connection" is when you connect a device like a laptop to the modem via an ethernet cord. Keep in mind that each time you connect a different device to the Netgear C6250 with an ethernet cord, you must reset the modem by unplugging the power for 30 seconds. After you plug the power back in, give the Netgear modem several minutes to complete the boot process. Try the following steps to see if you can get online: Unplug the power from the Netgear C6250. Connect the Netgear C6250 to your work laptop via an ethernet cord. Plug the power in. Wait until the first four lights (Power, Downstream, Upstream, and Internet) on the Netgear C6250 are solid green before powering up the laptop. If the laptop power is already on, restart the laptop at this point. The laptop should recognize the local area network upon reboot. A solid green Internet light on the Netgear C6250 means you are connected to the Internet. The 2.5 GHz and 5 GHz lights on the front of the modem should also be solid green; these are your wireless networks. If neither of the 2.5 GHz or 5 GHz lights are lit, press the WiFi On/Off button located on the side of the modem. Open an internet browser like Internet Explorer, Chrome, Safari, or Firefox and type in "www.Cox.com" to see if you can access the Cox website. -Becky, Cox Support Forums Moderator
