Forum Discussion
I have noticed the same issue lately and I am not happy about it. My 2.4 keeps at Channel 1 where everyone and their mother is on. I have the new Panoramic Wifi gateway. I just called Cox and got that the new modems are not allowing us to change them. I am not happy about that. I also found something on the web that said they are working to make our networks better, that is a lie I have had nothing but issues since not being able to change my channels in the gateway. I decided to come to the forum to see if anyone else is having issues.
- JonathanJ4 years agoFormer Moderator@Justlikeheavn
I'm truly sorry that you've had such a bad experience with us! I invite you to email, my team, at cox.help@cox.com please include your full name, full address, and a link to this thread.
Jonathan J
Cox Moderator
- ZapperOne2 years agoNew Contributor III
So, how do I change from the channels "1" & "44" to channels that are less used by the dozens around me?
Both my 2.4GHz locked with channel-1, and 5.0GHz locked with channel-44 are way to cluttered and therefore not optimum for me.
What is the point of COX locking the settings in the admin portal? This is a waste of good options to speed up our service from COX.
Thanks for any help with this.
2023-10-26
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