Forum Discussion

GoatHead's avatar
GoatHead
New Contributor
3 years ago

Cannot access airfrance.com, airfrance.us, airfrance.fr

Cannot access airfrance.com, airfrance.us, airfrance.fr for almost a week. Verified same issue with other Cox subscribers, and Cox tech support while no problem with other ISP. Reported via chat bo...
tjharris's avatar
tjharris
New Contributor II
3 years ago

It’s fixed wonder what the problem was?

Becky's avatar
Becky
Moderator
3 years ago
Hi Everyone, it looks like we may have resolved this issue. I'm now able to access Air France websites (airfrance.us and airfrance.com). If you continue to get an error when trying to access Air France websites, please clear your browser's cache and cookies. If you still get an error after clearing cache and cookies, please let us know. -Becky, Cox Support Forums Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III
    3 years ago
    If you still get an error after clearing cache and cookies,

    clear your DNS cache.  Search how-to by your operating system, i.e. clear mac dns cache.

  • GoatHead's avatar
    GoatHead
    New Contributor
    3 years ago

    Yep. Looks like it has been resolved. Thanks

    • JonathanJ's avatar
      JonathanJ
      Former Moderator
      3 years ago
      @GoatHead

      Happy to hear it's been resolved for you, please let us know if you have further issues.

      Jonathan J
      Cox Moderator
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