Forum Discussion

RangerCris's avatar
RangerCris
New Contributor
3 years ago

Cannot access account while traveling outside the US

In one of the dumbest implementations of a “security” feature meant “to protect your account” Cox does not allow you to log into your account via their web page or their mobile app while you are outs...
CrystalS's avatar
CrystalS
Former Moderator
3 years ago
Hello @RangerCris,

We can see you're clearly upset & would like to get to the bottom of your issue. We want to make sure you are heard; however, the purpose of the Cox Internet Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers.

Crystal S.
Cox Support Forum Moderator
  • Davio's avatar
    Davio
    New Contributor
    3 years ago

    As a frequent international traveler, I find the RangerCris discussion very relevant.

    So, is there a work-around to access your Contour content while traveling international? Otherwise it appears that DirecTV could be a viable option.