Forum Discussion

SE7EN57's avatar
SE7EN57
New Contributor II
7 years ago

Can you please just fix my internet without trying to sell me cox home care every time you have an outage in my area.

Outage in the area last night intermittent as usual internet is all messed up now. I call cox many times and they always try to sell me cox home care for $10 a month... seriously I been building comp...
SE7EN57's avatar
SE7EN57
New Contributor II
7 years ago

My speeds are 100mbps down should be 300 but my upload is normal 30mbps. It's almost like I'm being throttled up to 100mbps. Ever since the outage last night it's been anywhere from 50-100mbps download.

will_ditch_cox_'s avatar
will_ditch_cox_
New Contributor III
7 years ago

It sounds like you might have an older modem.  Unfortunately, cox is so unethical that they will charge you for a higher speed then your modem supports.  Even though they can clearly see the model of modem that you have on the network.  The old Cox is gone, they've become criminals.