Can this be escalated to second level support? I have been able to confirm the issue is *NOT* Outlook related. I can create a separate profile, or go to another computer, and create a fresh "profile" and re-create any other Cox.Net email account successfully in Outlook 2010. I can see "test messages" going into the SantaClaus@cox.net account webmail, but re-prompting for the POP3 user name and password when I create the account in Outlook 2010. I even have SantaClaus@cox.net mail being auto-forwarded into another of my email accounts and I receive it back into my Outlook 2010 client. Please advise if I can get this escalated to 2nd level support or someone can actually look at why the POP3 server is taking issue with this account on the Cox system
Hello, Carol. Thank you. I did send the information via email. I do appreciate your followup.
