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lupette's avatar
lupette
New Contributor
7 years ago

Can anyone help me to diagnose these errors? Please don't delete this isn't SPAM!

Wed Oct 24 12:58:59 2018    Critical (3)   Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:4d:fe:64;CMTS-MAC=28:52:61:28:da:b0;CM-QOS=1.1;CM-VER=3.0...
Becky's avatar
Becky
Moderator
7 years ago
Hi Lupette, it looks like a maintenance team is currently working in your area, and an outage has been declared. I'm sorry for this interruption! Your connectivity may be intermittent until the outage has been cleared. You can sign up for text message updates and alerts on Cox.com or through the Cox Connect App. -Becky, Cox Support Forums Moderator