Forum Discussion

wizardkat1's avatar
wizardkat1
New Contributor
6 years ago

Can a mod reprovision my router.

I’m getting only 150 mbit speed on a hardwired connection. I have gigablast and thought a reprovision would help possibly 

3 Replies

    • KevinM2's avatar
      KevinM2
      Former Moderator
      Hi Wizardkat1, we aren't detecting anything out of the ordinary, regarding your signal levels. They appear to be healthy, and we are not seeing any packet loss either. I am including some information about ways to achieve Gigablast speeds.

      www.cox.com/.../achieving-gigablast-speeds.html

      We hope this information helps.

      -Kevin M. Cox Support Forum Moderator

      • wizardkat1's avatar
        wizardkat1
        New Contributor

        I have a ticket on this haven’t heard back yet ksr000008351499 my speeds still are pretty terrible for what gigablast should be. Getting 75mbit today