Forum Discussion

Ltn1110's avatar
Ltn1110
New Contributor II
4 years ago
Solved

Can’t connect to certain websites on panoramic WIFI

Been on the phone over two weeks and tech support can’t figure out what’s wrong. Switch out two different modem and still not working. I can’t connect to certain websites with my wifi on my entire ne...
  • Ltn1110's avatar
    Ltn1110
    4 years ago

    Thank you! I disconnected the router and everything is working again. I’ve always used a router and didn’t have problems until now. 

Bruce's avatar
Bruce
Honored Contributor III
4 years ago

Are you just writing "WiFi" or do you mean WiFi specifically doesn't connect but wired does?

The Cox website is interesting so it shouldn't be an issue with your IP.

VPN?

Yeah...we'd need a typical error.

Ltn1110's avatar
Ltn1110
New Contributor II
4 years ago

WIFI doesn’t connect. I have to turn off WIFI to access the websites 

  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    Do you mean to not use Panoramic but your cellular network to connect?

    "Server is down...unable to connect," huh?  I need to give this a think.

    • Ltn1110's avatar
      Ltn1110
      New Contributor II
      4 years ago

      Yes I have to turn off my Panoramic and connect to my cellular network. The entire house devices can’t connect to specific websites. I can stream Netflix but can’t stream Prime. 

      • Bruce's avatar
        Bruce
        Honored Contributor III
        4 years ago

        Do you have cable TV?  If so, do you have the Wireless Contour Stream player for a cable-box?  Perhaps an issue with DNS but for the Cox website?