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johnny213's avatar
johnny213
New Contributor II
3 years ago

Cable modem dropping connection 1 - 2 times a day

Cable modem (newish tp-link) loses connection 1 to 2 times a day. A reset fixes it, but it really eats into my daily routine to have to take care of this, and it has dropped during important Zoom cal...
Bruce's avatar
Bruce
Honored Contributor III
3 years ago

Just a long shot, you may try factory-resetting the modem.  There is a difference between your "reset" in your post and a reboot.  You can also reset via your Cox account.  A reboot just reboots the modem as is, but an online reset does other stuff.

So...there are 3 types: a reboot, an online reset & a factory reset.

Search T4:

www.cox.com/.../TP-LINKTC7610_UserGuide.pdf