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johnny213's avatar
johnny213
New Contributor II
3 years ago

Cable modem dropping connection 1 - 2 times a day

Cable modem (newish tp-link) loses connection 1 to 2 times a day. A reset fixes it, but it really eats into my daily routine to have to take care of this, and it has dropped during important Zoom cal...
  • johnny213's avatar
    johnny213
    New Contributor II
    3 years ago

    Yup; I checked the approved list a few years ago. I have a 7610, and it looks like it's still approved.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      Yes, it'll still work but I tripped on "newish."

      As Mouth suggested, snoop along your coaxial cable for a splitter.  A splitter is just a connection device, piece of hardware.  Also check behind your wall plate for splitters.  You may just have to replace it.  Cheaper than a tech if it fixes.

      • johnny213's avatar
        johnny213
        New Contributor II
        3 years ago

        Oh, I know what a splitter is; I just didn't realize you were both talking about in-house wiring. I can take a look at that after some meetings today and report back later.

        (also, thanks!)