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reaper99's avatar
reaper99
New Contributor
4 years ago

Cable Line Down After Ice Storm

A friend of mine has had a cable line down for a few weeks now after a recent ice storm and has tried calling multiple times and hasn't gotten anywhere. Who are we supposed to talk to about this?

  • MaryF's avatar
    MaryF
    Former Moderator
    Hi Reaper99,

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. Please have your friend send us an email to cox.help@cox.com with their full name, account holder's name, street address. and details of their issue.

    Mary
    Cox Support Forums Moderator