Forum Discussion

Voletek's avatar
Voletek
New Contributor
5 years ago

[BUG] TG2472G during router login

Scenario:

in browser window type 192.168.0.1

prompted for username/pass

input credentials

received javascript error
interface refused login

investigation:

opened webconsole:

[Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.
send @ jquery-1.9.0.min.js?ver=9.1.103DE2:3

Error occurred on line
Line 3806:
          if (n.username ? u.open(n.type, n.url, n.async, n.username, n.password) : u.open(n.type, n.url, n.async),


firmware update required to address deprecated functionality

Browsers Tested:
Chrome confirmed
Firefox confirmed
Internet Explorer confirmed

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hi Voletek, are you using a separate wireless router to access WiFi? If so, what manufacturer makes the wireless router? Are you having difficulty accessing websites or connecting to the internet? -Kevin M. Cox Support Forum Moderator
    • Voletek's avatar
      Voletek
      New Contributor

      i was using the builtin wifi in the modem... no other devices connected and was acessing the device from my browser utilizing the 192.168.0.1 call

      the error occured after i entered in the user name and password creds..

      i have had no issues accessing any other websites

      • KevinM2's avatar
        KevinM2
        Former Moderator
        To clarify, are you experiencing any issues with our service? If you have Cox equipment, the router settings can also be accessed on cox.com/mywifi. -Kevin M. Cox Support Forum Moderator