Block IP (CXBL)
My IP has been blocked (CXBL) so that I can't send emails. On four occasions that I dealt with Support, I was told the problem has been resolved and to wait an hour for the fix to take effect. The pr...
Forum Discussion
552 according to here means attachment issue. Do you have a signature that may be being sent as a attachment? Does it happen when sending a blank email with the subject "test"?
| 552 - [$(_id) attachment extension is forbidden] |
The message has been rejected because it contains an attachment with one of the following prohibited file types, which commonly contain viruses: .shb, .shs, .vbe, .vbs, .wsc, .wsf, .wsh, .pif, .msc, .msi, .msp, .reg, .sct, .bat, .chm, .isp, .cpl, .js, .jse, .scr, .exe. |
The bug in the software affects it's configuration, and the conversion of the email to the mail interchange format standard. So, while there may NOT have been an attachment the erroneous conversion can trigger the SMTP server to see it that way, then the server institutes a lockdown on that email account, hence the need for not adding the account back to the software for 6 hrs.
I'm back. I sorry. You all have been vey informative and patient. Darkatt, I did as you said. And when my email account returned, nothing had changed. I still can't send email. When I try, two things happen: the email immediately moves to the Outbox. Then I get a prompt saying I have to enter the password for an account. Previously the account was "jXXXXn@cox.net." User/password couldn't be verified. Now it's cannot connect to account "Cox." I have created a Gmail account and, to be truthful, I'm ready to just make that the one. Of course, that means notifying not only my personal contacts but also numerous institutional sites--bank, credit cards, medical providers and who knows what else.
