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Marcia_Puckett's avatar
Marcia_Puckett
New Contributor
7 years ago

black frame pop up

I keep getting a black rectangle frame pop up that keeps buffering when I log into my webmail - is this a virus?  How do I get rid of it?

thank you - Marcia

  • Hi Marcia, how do you access your Webmail? Are you using a mobile device or internet browser? What URL do you use? -Becky, Cox Support Forums Moderator