On April 15th I paid my bill.
On April 16th I receive:
|Dear Kung D. Pow,|
|Thank you for the recent payment to your Cox account. The following payment information has been successfully processed:|
|Please note that it may take up to 48 hours for this transaction to appear on your account.
Did you know that you can have always-on access to your account information? It's true - just sign in to View/Pay Bill to get 24/7 access to current and past statements, account activity and more.
On April 18th I receive
Hello, KungI log into my account and see:
My Account: 0101017xxxxxx View Service Details
My Services: TV, Internet, Telephone
Return to my Account
Payment & Billing Options
I have altered any Personally identifiable information, but the context is the same.