Forum Discussion

wrmiles's avatar
wrmiles
New Contributor
2 months ago

Bill Reminder E-mail

I just received a bill reminder e-mail when I already have a scheduled payment. Anybody know how to stop this nonsense? I am about ready to start making complaints to the relevant authorities, such...
CurtB's avatar
CurtB
Honored Contributor
2 months ago
  1. Sign into your Cox account   https://www.cox.com/myprofile/home.html
  2. Click thein the upper right and select: My Profile
  3. Under Contact preferences: Click Notification preferences
  4. Uncheck: Billing Reminders and Confirmations  
  5. Click: Save

 

This should be the solution to your question.