Forum Discussion

Enraged_user's avatar
Enraged_user
New Contributor
31 days ago

Best alternative to Cox outdated cable internet

I’m extremely dissatisfied: it’s one that internet is getting interrupted on almost daily basis, the latency is speed is the worth I’ve seen in years.

What’s the best alternatives on the market? I would strongly prefer fiber connection of course.

Thanks!

2 Replies

  • Enraged_user

     

    Hi, I'd like to take a look at your account and see what's happening.  We definitely don't want to lose you as a customer.  Please send me an email and include your full name and address along with a link to this Forums post to cox.help@cox.com.  

     

    StephanieS

    Cox Forums Support Moderator

  • Darkatt's avatar
    Darkatt
    Valued Contributor III

    Depending on where you live, you are probably fiber up to the point where it's converted to Coax for the last run up to your home. HFC stands for Hybrid Fiber Coax. For me, it's dark fiver to a nearby box, where it's broken out to coax. My internet runs beautifully. Would you like some help in determining where your issue is, or do you want to complain in sentences that make no sense? "the latency is speed is the worth I’ve seen in years."???