Forum Discussion

Wastedshifter's avatar
Wastedshifter
New Contributor
2 years ago

Be pretty sweet to get notifications of upcoming maintenance.

Doesn’t seem like it would be to hard to email the customers within the effected area, a simple “hey your internet might go out as we are doing maintenance / upgrades in the area”. It gets very frust...
MichaelJ's avatar
MichaelJ
Moderator
2 years ago

Hi Wastedshifter, 

 

Thank you for your feedback about outage notifications, We are always working to improve our customer's experience, Please feel free to use the Cox App for area status updates: https://www.cox.com/residential/learn/cox-app.html  Thank you,