Forum Discussion

MUDGOD's avatar
MUDGOD
New Contributor
3 years ago

Bad customer service

I'm trying to reconnect my internet. I've been on hold for over 1.5hr responding to an email from cox. I've also tried live support and nothing works.

1 Reply

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @
    MUDGOD

    I apologize for the frustration you’ve been experiencing with your Cox services and I want to help. If you can email your full name and the street address on your Cox account to cox.help@cox.com, I’ll be happy to investigate.

    Jonathan J
    Cox Moderator