Forum Discussion

Michelle_S's avatar
New Contributor

Arris SBG7600AC2 needs a firmware push.

SBG7600AC2 needs a firmware push. Keep trying to get regular Cox  support to help, but getting the runaround.

2 Replies

  • Bruce's avatar
    Honored Contributor III

    Did you see an update on the Arris website?  If so, Cox has to evaluate, test and certify any updates before pushing.  COVID-19 may delay the process.

  • Hello, if you are still looking for firmware assistance with your equipment? Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email at Provide us your name and the complete service address with a link to this thread so we can get started. -Dan