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Pilgrim_99's avatar
Pilgrim_99
New Contributor
5 years ago

Arris SBG10 Surfboard fails self-activation by Cox

Can't get Cox's system to validate my Arris SBG10 modem/router combo unit.  Called Tech support and they're sending a Tech out on 9/29. I'll reply to this note if the Tech can get it resolved.  Ano...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Hopefully we can resolve this before the tech visit due to $$$.

Where did you get this modem?  If you bought from a private seller, it may be an issue with its validity.

Does this URL work?

www.cox.com/.../cox-certified-cable-modems.html