ARRIS SB6141

Question

What is the current firmware version for the Arris SB6141?&nbsp; My Firmware Build Time: Jul 22 2016 08:13:57

Recent modem log info

May 22 2018 14:54:35
5-Warning
T07.0
RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:54:33
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:54:33
5-Warning
Z00.0
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

Jan 01 1970 00:00:17
6-Notice
N/A
Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:53:44
3-Critical
R04.0
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:52:09
5-Warning
T202.0
Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:51:47
3-Critical
T05.0
SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:48:56
5-Warning
T202.0
Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:48:56
5-Warning
N/A
DS Partial Service Fallback: MDD Lost-&gt; CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:43:31
5-Warning
T07.0
RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:43:29
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:43:29
5-Warning
Z00.0
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

Jan 01 1970 00:00:17
6-Notice
N/A
Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:42:39
3-Critical
R04.0
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:41:11
5-Warning
T202.0
Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:40:47
3-Critical
T05.0
SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:38:37
5-Warning
T202.0
Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:38:37
5-Warning
N/A
DS Partial Service Fallback: MDD Lost-&gt; CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:38:05
5-Warning
T07.0
RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:38:03
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

carollm · Answer

Hi,  you may go to the Manufacturer's website for that information, or if you'll contact us via Facebook private message, Twitter DM or cox.help@cox.com we can review your account.  -Thanks, Carol

Forum Discussion

ARRIS SB6141

Related Content

ARRIS / Motorola SurfBoard SB6141

New eMTA Arris TM9202?

Motorola SB6141 firmware upgrade

Cox's New PW7, 4331 vs Arris DG2460

Motorola SB6141 questions

Recent Discussions

My internet is not working properly please send someone to check service

Poor Service, can't talk to a human

Mystery Data use

Internet outages.

Tulsa intermittent internet connection? 5 days now

May 22 2018 14:54:35	5-Warning	T07.0	RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:54:33	6-Notice	I401.0	TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:54:33	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:17	6-Notice	N/A	Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:53:44	3-Critical	R04.0	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:52:09	5-Warning	T202.0	Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:51:47	3-Critical	T05.0	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:48:56	5-Warning	T202.0	Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:48:56	5-Warning	N/A	DS Partial Service Fallback: MDD Lost-> CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:43:31	5-Warning	T07.0	RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:43:29	6-Notice	I401.0	TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:43:29	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:17	6-Notice	N/A	Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:42:39	3-Critical	R04.0	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:41:11	5-Warning	T202.0	Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:40:47	3-Critical	T05.0	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:37	5-Warning	T202.0	Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:37	5-Warning	N/A	DS Partial Service Fallback: MDD Lost-> CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:05	5-Warning	T07.0	RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:03	6-Notice	I401.0	TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;