ARRIS SB6141

Question

What is the current firmware version for the Arris SB6141?&nbsp; My Firmware Build Time: Jul 22 2016 08:13:57

Recent modem log info

May 22 2018 14:54:35
5-Warning
T07.0
RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:54:33
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:54:33
5-Warning
Z00.0
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

Jan 01 1970 00:00:17
6-Notice
N/A
Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:53:44
3-Critical
R04.0
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:52:09
5-Warning
T202.0
Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:51:47
3-Critical
T05.0
SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:48:56
5-Warning
T202.0
Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:48:56
5-Warning
N/A
DS Partial Service Fallback: MDD Lost-&gt; CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:43:31
5-Warning
T07.0
RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:43:29
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:43:29
5-Warning
Z00.0
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

Jan 01 1970 00:00:17
6-Notice
N/A
Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:42:39
3-Critical
R04.0
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:41:11
5-Warning
T202.0
Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:40:47
3-Critical
T05.0
SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:38:37
5-Warning
T202.0
Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:38:37
5-Warning
N/A
DS Partial Service Fallback: MDD Lost-&gt; CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:38:05
5-Warning
T07.0
RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

May 22 2018 14:38:03
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

carollm · Answer

Hi,  you may go to the Manufacturer's website for that information, or if you'll contact us via Facebook private message, Twitter DM or cox.help@cox.com we can review your account.  -Thanks, Carol

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May 22 2018 14:54:35	5-Warning	T07.0	RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:54:33	6-Notice	I401.0	TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:54:33	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:17	6-Notice	N/A	Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:53:44	3-Critical	R04.0	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:52:09	5-Warning	T202.0	Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:51:47	3-Critical	T05.0	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:48:56	5-Warning	T202.0	Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:48:56	5-Warning	N/A	DS Partial Service Fallback: MDD Lost-> CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:43:31	5-Warning	T07.0	RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:43:29	6-Notice	I401.0	TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:43:29	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:17	6-Notice	N/A	Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:42:39	3-Critical	R04.0	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:41:11	5-Warning	T202.0	Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:40:47	3-Critical	T05.0	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:37	5-Warning	T202.0	Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:37	5-Warning	N/A	DS Partial Service Fallback: MDD Lost-> CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:05	5-Warning	T07.0	RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:03	6-Notice	I401.0	TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;