Forum Discussion

LNYE's avatar
LNYE
New Contributor
4 years ago

Arlo Doorbell setup requires 2.4 GHz

Got a new modem/router from Cox yesterday that automatically chooses the optimal band width and everything works great except the doorbell.   I am trying to re-setup our video doorbell. How can I "force" it to find the 2.4 GHz bandwidth so that I can get it setup again?

Thanks in advance

  • Allan's avatar
    Allan
    Moderator
    4 years ago
    Hello, I would have the device scan for networks and see if it can locate your cox wifi networks. -Allan, Cox Support Forums Moderator.
      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        4 years ago
        @LNYE


        Since you are only having an issue with the Arlo doorbell connecting to the internet you can try this link https://bit.ly/3LooNcX. If that doesn't help you may need to contact their support.

        Jonathan J
        Cox Moderator