Forum Discussion
ASimms97
New Contributor
Hi I just purchased a modem and internet service with Cox and I live in Goodyear. I was having trouble connecting to the internet. I was able to log in to the modem but it wasn’t working at all. The WiFi symbol would go intermittent and I ended up just giving up. Is this happening to you too?
JonathanJ
5 years agoFormer Moderator
@ASimms97
Sounds like not getting a signal to the modem. Are there any other coax outlets you can connect to? Also, recheck the cable ends and make sure there hand tight and the conductors (copper pin) aren't bent.
Jonathan J
Cox Moderator
Sounds like not getting a signal to the modem. Are there any other coax outlets you can connect to? Also, recheck the cable ends and make sure there hand tight and the conductors (copper pin) aren't bent.
Jonathan J
Cox Moderator
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