Another Twitch Stream thread.
I have been streaming to Twitch for the last several years with ZERO issues. Over the past two days i am not able to maintain a connection to Twitch servers at all. I have run multiple speed tests an...
Forum Discussion
Sent a detailed reply to the email. I need an answer on this as soon as possible.
Hi Bishopr92, your modem is reporting poor signal levels and consistent packet loss. Are there any splitters on the coax connection to your modem? If so, you can replace or temporarily bypass the splitter, connect the modem directly to the coax on the cable outlet, and then reset your modem. If your connectivity issues improve, and new splitter might be all you need. If there is no noticeable improvement, the issue may be outside your house in our equipment, and a service call may be needed. -Becky, Cox Support Forums Moderator
I have completely removed the splitter from the connection and still have the same issue..
- Hi Bishopr92. Then we will need to schedule a service call. Please send your complete address, name on the account and this link to schedule a service call. Thanks, Lisa - Cox Support Forums Moderator
So, A technician came out to my house today and read all the lines from the pole, the lines inside my house and all the splitter and wall connection ends in my home. Every one of my connections is good and my connections are solid, so as per your technical support employee "Your connection is solid and you should have no issues." So therefore it now comes down to the simple fact that my connection is being throttled due to my usage.
