Forum Discussion

jcsllc1979's avatar
jcsllc1979
New Contributor
2 years ago

ALL Email - Including those from Cox - being marked as spam and sent to Spam folder

For about a month now, I'm no longer getting email in my Inbox.  I'm accessing my email through the Cox website.  Even emails from Cox are going directly into my spam folder.  I have another cox emai...
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

Where do you see other people having the same problem recently? Have you considered using a different email provider like Gmail or Yahoo?

  • jcsllc1979's avatar
    jcsllc1979
    New Contributor
    2 years ago

    I've read other complaints (from years back) having the same issues, but it doesn't seem as though their concerns were resolved.  This particular email account is for my business.  Changing my email address at this stage of the game (been using Cox for 20+ years) would be a huge undertaking.  I have thousands of customers and suppliers that would have to be notified.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      Ouch. I would never use a FREE ISP email for my business. What was your plan if you ever had to move or change ISPs?

      • jcsllc1979's avatar
        jcsllc1979
        New Contributor
        2 years ago

        Well this isn't free.  We pay/use Cox for our internet, cable, and telephone services.  We started our business in 1979.  The packages that were available for the business industry in our area many years ago was only through Cox. Up until this major snafu, Cox has been a wonderful service provider.