Aggressive Cox Technician Inside My Yard upon returning home from dropping children off at school

Hello. I'm terribly sorry for this experience. I would like to help and investigate this further for you. When you have a moment, can you please email us at cox.help@cox.com with your name, address and a link to this thread so we can validate the technician and look into this? We certainly would not want you to feel uncomfortable or threatened by a field tech and we take these matters very serious. Thank you. You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.