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Lauren25's avatar
Lauren25
New Contributor
2 months ago

Aggressive Cox Technician Inside My Yard upon returning home from dropping children off at school

I was utterly frightened upon discovering a man through my gate inside my enclosed yard, blocking me from entering my enclosed space. He was unapologetic that he had scared me and refused to leave wh...
RaquelD's avatar
RaquelD
Moderator
2 months ago

Hello. I'm terribly sorry for this experience. I would like to help and investigate this further for you. When you have a moment, can you please email us at cox.help@cox.com with your name, address and a link to this thread so we can validate the technician and look into this? We certainly would not want you to feel uncomfortable or threatened by a field tech and we take these matters very serious. Thank you. You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.