AGAIN we can not connect to certain websites!
This JUST happened a month ago. Can not connect to multiple basic websites like, Amazon, Bank of America, etc. This is happening in the 757 area of VA. Last time it took over a *** week to get thi...
Forum Discussion
There is no need to resend tracerts we already did a month ago. Literally then same websites are having the same issues. Discord, Battle.net, Nexusmods.com, Citibank, American Express, Instagram and Facebook (pictures and videos wont load). This is an issue that happened on their end a month ago. Now they act like it never happened. I even asked them to just look at my previous tickets about it. Drives me crazy and this is only happening in the 757 area of VA.
I'm so frustrated dealing with Cox. No one has responded to this thread which is almost 24 hours old. I said the same things you mentioned even provided the Cox forum thread from January yet Cox acts like this is new issue. This is the identical issue as I have stated many times. One would assume they would escalate to the same engineers who solved the problem the last time when it took over a week to resolve. But that would be too logical!
- Hi All, we have reported these issues to our network operations team and an investigation is underway. Please post the DNS servers you are using. -Becky, Cox Support Forums Moderator
My DNS is 8.8.8.8 and 8.8.4.4
