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    • lulu007's avatar
      lulu007
      New Contributor III

      thank you for the reply but this is also happeniing on my desktop pc macbook and the app

      • Allan's avatar
        Allan
        Moderator
        @Lulu007, I recommend sending us an email with your full address and a brief description of this issue to cox.help@cox.com so we can help. -Allan, Cox Support Forums Moderator.