Forum Discussion

Rapplegate65's avatar
Rapplegate65
New Contributor
11 months ago

Addtl bill after final bill & a prorated refund

I don't understand why I am receiving an additional bill for $30 after I termed services in March 2024.  All equipment was picked up and I paid my final bill.  Now I receive a bill for "services from...
ChrisJ2's avatar
ChrisJ2
Moderator
11 months ago

Hi, there. I know unexpected charges are never welcome and I want to help here. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to help you straighten this out.  -Chris