Forum Discussion

peggy8080's avatar
peggy8080
Contributor
6 years ago

Additional security check required for webmail

Today I tried to log into webmail on my laptop and I'm getting this error: 

I'm not in a foreign country and there is no box to check for "I'm not a robot"

This is on all of my browsers. 

Is this spyware or have I been hacked?

Thanks in advance

Additional Security Check is required

Error code 20

The proxy failed to connect to the web server, due to TCP connection timeout.

2020-04-03 18:53:11 UTC

  • Your IP68.103.187.27
  • |Proxy IP45.60.45.167(ID 101178-100)
  • Origin Server IPX.X.X.210
Incident ID: 1178000650034745181-58686471864455242
Why am I seeing this page?

It appears that you are trying to access a Cox Communcations Website from outside the United States. To proceed, we ask that you complete the security challenge above.

What should I do?

Please click the I'm not a robot checkbox to pass the security check. Cox.com will remember you and will not show this page again for the remainder of your browsing session

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