Forum Discussion

Holly_BDS's avatar
Holly_BDS
New Contributor
5 years ago

Adding my email on my google phone app, not working-says wrong password but it's not

I am trying to add my new cox email account  (I have a few) to my mail app on my phone. I have a few cox emails on there so I know what I am doing. It keeps saying wrong user or password but its not....
a_pagano4694's avatar
a_pagano4694
New Contributor
5 years ago

Unable to get on the cox app to activate the panoramic wifi.  Using my ID a_pagano4694 and my pw.  I'm on Cox website using same ID and pw.  Not sure what I'm doing wrong.  After my ID am I supposed to add @cox.net?

ChrisL's avatar
ChrisL
Former Moderator
5 years ago
The username should not have @cox.net on the end of it. Are you getting any kind of error message when you try so sign in?

-Chris