85008 outage
I’ve been without Internet connection for 19 hours and counting. What’s going on? All I get is a text every four hours with a new goal time telling me you’re working on it. I can’t miss another day o...
Forum Discussion
So as discussed yesterday I filed a complain with the FCC. Here is what I got today
Hi XXX,
Thank you for your submission. Based on our review, your Ticket No. XXX was served on your provider on June 13, 2024.
Here's what you can expect from the FCC's informal complaint process:
- Your provider should contact you directly in an effort to resolve your issue.
- The FCC's role in this process is to facilitate a conversation between you and your provider.
- Your provider is required to submit to the FCC a written response regarding your issue no later than 30 days from today.
- The FCC will not contact you until we receive a response from your provider.
You can view a list of frequently asked questions about the informal complaint process at: https://consumercomplaints.fcc.gov/hc/en-us/articles/205082880.
