552 5.2.0 bounce error sending group emails!

Hi John2222,

Looks like all people using mail groups are being blocked because I know other people who just add people one by one to an e-mail the want to send and exceeding the 8, 9 or 10 and it sends fine.  I too am a long time Cox customer to the tune of 330.00+ a month and I am blocked.  Like you I am the president of our choir so I have that group, the church group a retired Air Force group that do volunteer work at schools and other places, Amateur Radio club and Model RC club nothing commercial but instead doing something positive in the community and they block it.  I also use to have my web site on the free 10mb space they used to provide before they took that away but the prices seem to be going up instead of down.  They will tell you that eh e-mail is free but to us that was not a free option as we were looking for an ISP provider that would provide enough e-mails accounts for our family so now all my kids are married and my loving wife passed in August last year which brings me down to using only one of the email accounts which should make up for the group e-mails I send out but they will still tell you it is a free service they provide and can do anything they want but I am having my attorney looking into it as they should be treating all customers the same and they are not.  I had my call and ticket number escalated this past Tuesday and I still have not heard from them and probably won't.  In the meantime I got myself a gmail account and I was able to send my group emails out that way until Cox start putting their customers first.