500 plan speeds drop to 30mbps
A few weeks I noticed my speeds had dipped and were capping out 30-35/mbps. Testing from a laptop directly into the modem. Reset modem and speed is back to 500 for about 90 seconds then goes back dow...
Forum Discussion
I have same thing happening with sb8200, in October it started dropping speed to 30 mbps. This happens about once a week or a month, cox tech was out, checked the line and said the line is good and started recommending that I should use their equipment and blah blah blah. Having a second tech coming out if they dont fix it, i will file a complaint.
I'm sorry to hear you've been having this experience. We hope the tech appointment goes well. If you have any concerns after that is completed, please feel free to email us at cox.help@cox.com. Thank you.
