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RodRetro55's avatar
RodRetro55
New Contributor II
6 months ago

2nd Day - No Internet

Over 36 hours & still on Internet Service. Time for repair keeps changing. This is rapidly approaching an FCC complaint.

3 Replies

  • Hello. We want to get to the bottom of this as much as you do. We would be happy to further investigate this for you. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.  

  • Hi, Rod. I'm really sorry for the outage here. I know it's problematic and I am glad to assist. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. We look forward to receiving your email so that we may assist you.