Forum Discussion

Mejane's avatar
Mejane
New Contributor
5 years ago

2gb email

I deleted hundreds of emails yesterday and it STILL says I'm at 1.96gb?  I keep getting emails I'm at capacity so I deleted some emails but yet I'm still at 1.96? ? ?  How in the WORLD do I get it down?

Thank you.

  • BrianM's avatar
    BrianM
    Moderator
    5 years ago

    Don't forget to empty your trash folder, just deleting them does not remove them from the mail server on a mail application (webmail will, but not immediately).

    Brian
    Cox Support Forum Moderator

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III
    5 years ago

    how did you delete them?  webmail or outlook/ third party app?

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    you need to delete the ones with the pics, they add up.